Privacy Policy

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Privacy Policy

The Ruins of the Great East Japan Earthquake Kesennuma City Memorial Museum (hereinafter, “the Museum”) clearly recognizes the importance of personal information about users, including prospective ones, as an integral element of their privacy. When handling personal information in Museum operations, the Museum observes law and ordinances on personal information to match users’ expectations and trust for the Museum.

On the handling of personal information

1.Definition of personal information

Personal information comprises the following pieces of information that help identify particular individuals:

  • Name, birthdate, gender, occupation, phone number, address and email address.
  • Personal information also includes pieces of information that do not solely help identify particular individuals but can be easily compared with other pieces of information to identify particular individuals.

2.Purposes of collecting and using personal information

We at the Museum collect personal information about users only with their consent and neither collect nor use personal information without their consent.
The Museum obtains personal information about users for the following purposes:

  • To confirm users’ applications or reservations
  • To respond to comments or requests from users
  • To prepare for the necessity of contacting users for other purposes

3.Disclosure of personal information

Personal information provided by users will never be disclosed to third parties except in any of the following cases:

  • In the case where users give us content
  • In the case where the Museum discloses personal information to related facilities, etc. within the scope of necessity (in this case, special measures, such as concluding confidentiality agreements, will be adopted)
  • In the case where disclosure is recognized as necessary based on the law
  • In the case where the Museum determines that a user is likely to act against third parties’ interests
  • In the case where it is believed that disclosure is necessary for users’ or public interests

4.Management of personal information

Personal information about users is maintained in a secure environment that third parties cannot access. The Museum has an established system for preventing destruction, falsification, leakage, etc. of the data.

5.Inquiries about, modification to, and removal of personal information

If you want to make inquiries about the personal information you have offered us or if you want to have the information modified or removed, submit a request from here. To prevent leakage of personal information, only if we identify you as the person who has offered us the relevant pieces of personal information, we disclose to you, modify or remove personal information about you within a reasonable period length.

6.Handling of personal information in our online services

The Museum implements security measures in order to prevent leakage of personal information in the online services it provides for users. The Museum’s website may use cookies for the following purposes:

  • To improve or remove online content or provide customized services for individual users, in order to give greater satisfaction to users
  • To analyze what services users are interested in and provide information more effectively on the website

Users can change their browser configuration to refuse to receive cookies or have warning messages shown when cookies are received. Refusal to receive cookies may limit available services.

7.Revision of the privacy policy and its notification

This privacy policy is subject to necessary revision without notification given to individual users. Please refer to the latest content of this website before you use the Museum.


For inquiries or complaints about personal information about yourself or the content of this page, contact us from here.